1. Accepted Currencies:
At Ungrinding, our platform serves as a facilitator for Users to engage in transactions, including the purchase, sale, or exchange of Seller Services and Goods. It's important to understand the dynamics of our platform and the responsibilities of all parties involved in the payments process:
1.1 Service Initiation: Upon the initiation of a service request and successful payment processing, Ungrinding endeavors to promptly commence the payments process.
1.2 Service Completion: We aim to complete the requested service within the agreed-upon timeframe, ensuring a seamless experience for our Users.
1.3 Unexpected Situations: In the event of unforeseen circumstances that hinder the execution of an order, Ungrinding is committed to promptly addressing the issue and finding a satisfactory resolution. This may include offering alternative services or rescheduling the payments, subject to mutual agreement.
2. Payment Systems:
2.1 Non-completion of Service: Should a service remain unfulfilled due to any reason, Users are entitled to compensation or refund as outlined in our Refund Policy. We stand by our commitment to ensuring fair treatment and resolution for our Users.
2.2 Refund Procedure: To request a refund or discuss any changes to an order, Users can reach out to our customer support team using the contact details provided on our website. It's essential to provide relevant information for expedited processing, as outlined in our Refund Policy.
3. Payment Restrictions:
In compliance with international regulations and our commitment to safety and security, we do not accept payments from certain jurisdictions. Users from the following regions are prohibited from making purchases on our platform:
- Afghanistan
- American Samoa
- Aruba
- Bahamas
- Botswana
- Burundi
- Cambodia
- Central African Republic
- Congo
- Democratic Republic of Congo
- Crimea and Sevastopol
- Cuba
- Equatorial Guinea
- Eritrea
- Ethiopia
- Iraq
- Lebanon
- Libya
- Mali
- Myanmar
- Nicaragua
- North Korea
- Pakistan
- Palestine
- Russian Federation
- Samoa
- Sierra Leone
- Somalia
- South Sudan
- Sudan
- Syria
- Trinidad and Tobago
- Turkmenistan
- Uganda
- US Virgin Islands
- Venezuela
- Yemen
- Zimbabwe
4. Contact Us:
If you have any questions or concerns regarding payments or payment restrictions, please feel free to reach out to our customer support team. You can reach us via email at
support@ungrinding.com or through the Ungrinding Chat feature on our website. We are here to assist you and ensure a smooth payment experience on our platform.